Privacy Policy

This Privacy Policy has been developed to help you understand how we process personal data that you provide to us, or personal data about you that we may collect, observe or infer.

Consent to Collection and Processing

What information do we collect and store?

Our privacy policy is simple: we do not sell, trade, disclose or rent your personal information to any companies except as set out below. One of the fundamental principles we always follow is to limit the information we collect and share about you.

Personal Information

We collect and store information you provide to us, including information provided through our website or our customer service, or information we obtain from third parties (e.g. companies that provide commercially available databases). For example, when you place an order, we may collect and store some or all of the following information you provide: name, billing address, shipping address, email address, telephone number, credit card number and expiration date.

Usage Information

By using our website, we may also collect certain information about your use of our website ("Usage Information"). Such information is typically collected through "traffic data". Whenever you interact with our website, we automatically collect and store certain additional information. For example, when you visit our website, we collect your IP address, browser information and the domain name of the referring website. We also collect information about customer traffic patterns and website usage. This information is used to analyze and improve our website, provide our customers with a satisfying shopping experience, and personalize the website, our communications with you and your shopping experience.

How we use your personal data

We may use your personal information to provide the products and services you ordered or requested, process and ship orders, provide customer service, offer you other services, and personalize the website, our communications with you and your shopping experience.

i. Providing, improving and developing our products and services:

We use personal data to provide, improve and develop our products, services and advertising, including for data analysis, research and audits. This processing is based on our legitimate interest in providing you with products and services and ensuring business continuity. If you enter a competition or other promotion, we may use the personal data you provide to administer those programs. Some of these activities have additional rules that may contain further details about how we use personal data; we recommend that you read these rules carefully before participating.

ii. Communicating with you:

With your prior express consent, we may use your personal data to send you marketing information about our products and services; to inform you about your account or transactions; and to notify you about our policies and terms. If you no longer wish to receive marketing emails, contact us to opt out. We also use your data to process and respond to your inquiries when you contact us.

With your prior express consent, we may share your personal data with third-party partners who may send you marketing information about their products and services. We may also (with your prior express consent) use personal data to personalize your experience with our products and services and on third-party websites and applications, and to determine the effectiveness of our advertising campaigns.

Note: For all uses of your data that require prior express consent, you may withdraw your consent by contacting us.

Definition of Cookies

Cookies are small pieces of text used to store information in web browsers. They are widely used to store and retrieve identifiers and other information on computers, mobile phones and other devices. We also use other technologies – including data stored in your web browser or device, identifiers associated with your device, and other software – for similar purposes. In this Cookie Statement, all of these technologies are collectively referred to as "cookies".

Use of Cookies

We use cookies to provide, protect and improve our products and services. For example, they help personalize content, deliver and measure advertising, understand user behavior and ensure a safer experience. Please note that the specific cookies we use may vary depending on the websites and services you access.

Disclosure of Personal Information

We may engage other companies to provide services on our behalf, such as marketing, analytics, credit card payment processing, shipping, inventory ordering, customer support and fraud protection. These service providers are given access only to the personal information necessary to perform their functions and are contractually obligated to maintain the confidentiality and security of your information. They may not use, sell, distribute or alter such data except to provide the required services. For example, we will share some details of your account (such as your name, email address, password and date of birth) with our cloud service providers for identification and authentication purposes, so that you can access your account quickly and efficiently from anywhere in the world.

Legal and Security-Related Disclosures

We may access or disclose information about you, including the content of your communications, in order to:

(a) comply with the law or respond to legal requests or legal proceedings;

(b) protect the rights or property of us or our customers, including enforcing our agreements or policies covering your use of our website and services; or

(c) act in good faith that such access or disclosure is necessary to protect the personal safety of our employees, customers or the public.

Children's Data

Our products and services are directed at adults. Therefore, we do not knowingly collect, use or disclose personal data from children under 16. If we learn that we have collected personal data from a child under 16 (or the minimum age required by applicable local laws), we will take steps to delete such data as quickly as possible. If you become aware that a child under 16 has provided us with personal data, please contact us immediately.

What rights do you have and how can you exercise them?

Access the personal data we hold about you and obtain a copy of that data.
Correct inaccurate or incomplete personal data we hold about you.
Request the deletion of your personal data in certain circumstances.
Restrict our use of your personal data in certain circumstances.
Request that we transfer the information you have provided from one organization to another or provide it to you. This right applies only if we process the information on the basis of your consent, on the basis of a contract or in connection with a prospective contract and the processing is automated (this is known as the right to data portability).

Third-Party Websites and Social Media Services

This website may contain links to other websites or internet resources. When you click on one of these links, you access other websites or resources. We assume no responsibility or control over those other websites or resources, nor over their collection, use or disclosure of your personal data. We recommend that you read the privacy policies and terms of use of any such website, as they govern your interactions with them.

Security, Integrity and Retention of Data

We use appropriate technical, administrative and physical security measures to protect your data, prevent unauthorized access and ensure the proper use of the data we collect.

We will retain your personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time. In accordance with applicable laws, we will appropriately inform you of changes by publishing an updated version of the Privacy Policy, posting a notice on this website or, where appropriate, contacting you directly.

Contact Us

If you have questions about this Privacy Policy or its implementation, you can contact us at the following address: [email protected]